The Challenge: The Gap in Digital Use

Businesses invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a seamless rollout. Yet, difficulty, ongoing changes, and limited direction often result in a "Digital Adoption Gap":

• Staff Uncertainty: Employees have trouble to navigate new SAP screens or complete complex transactions, leading to delays and increased reliance on support teams.


• Process Deviation: Users ignore standard SAP processes, which results in data quality issues, regulatory problems, and wasted time.


• Lost Learning: Classroom-based learning is easily lost, leaving staff unsupported when they are working.

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• Underutilised Investment: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the Digital Adoption Gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of experience level, can work confidently from the outset.